Privacy Policy – ICSCoachingBooks
Last Updated: September 14, 2025
ICSCoachingBooks (“we”, “our”, “us”) respects your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make purchases on our website. By using this Site, you agree to the terms of this Privacy Policy.
I. Contact Us
If you have any questions, comments, or suggestions regarding this Privacy Policy, please contact us at: contact@icscoachingbooks.com
II. Information We Collect
We collect personal information from you only when necessary for our services. This may include your name, contact details, address, payment information, order details, and account login details if you register. You can browse the Site without providing any personal details. You remain anonymous unless you create an account or place an order.
III. How We Use Your Information
Your personal information is used to process and fulfil your book orders, send order confirmations and delivery updates, manage your account, provide customer support, process secure payments, improve our website and services, and comply with legal requirements.
IV. Sharing of Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your details only with delivery partners, payment processors, service providers supporting website operations, or government authorities if required by law.
V. Cookies
Cookies are small files stored on your device by your browser to improve your shopping experience. Cookies allow the Site to remember your login, cart, and preferences. You can disable cookies in your browser, but some features may not work properly. Our cookies do not store personal details or spread viruses.
VI. Account & Security
If you create an account on our Site, you can access your order history, saved addresses, and preferences. You are responsible for keeping your password confidential, and we cannot be held liable for misuse of your account caused by sharing your password.
VII. Accuracy of Information
You must ensure the information you provide is true, accurate, and up to date. Notify us immediately of any changes.
VIII. Data Storage & Protection
Your data is stored on secure servers located in India. We use strict security measures such as firewalls, encryption, and restricted access to protect your information. Access to your data is limited to authorized personnel only.
IX. Data Retention
We keep your information only as long as required to complete your purchases, comply with legal obligations, or resolve disputes.
X. Legal Compliance
We may disclose your personal information if required by law, court orders, or government authorities.
XI. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect data from children. If such data is collected by mistake, we will delete it immediately.
XII. Changes to this Policy
We may update this Privacy Policy at any time. Please review this page periodically. The “Last Updated” date above reflects the latest changes.